2.0 What Information Do We Collect?
We collect two types of information from you when you view pages on our website. The first is personal information that you consciously provide to us as when you fill in forms on the site, the second is generic information which does not contain any personal details or information that can be used to identify you personally.
2.1 Personal Information You Choose to Provide
2.1.a Credit Card Information
In order to reserve rental vehicles for you we require you to provide credit card information. This information is transmitted over secure networks and stored in an encrypted form and stored in a PCI DSS Compliant environment. Only the necessary staff have access to credit card information.
2.1.b Email Information
If you correspond with us through email or Live Chat, we will retain the content of your communications and our responses. This information is stored securely and access is limited to a small number of staff.
2.2 Web Site Use Information
Like many commercial sites, we utilize a common technology called "cookies" and server information to tell us how visitors are interacting with our site. This information may include the details of your visit such, as the date and time of your visit, pages viewed, time spent on the site, and the sites visited immediately before and after you visited ours. This information is collected 'en masse' and is never associated with you as an individual.
3.0 How Do We Use the Information That You Provide to Us?
Personal information is used strictly for providing a service to you, principally to rent a car. It may also be used to inform you of the results of any competitions you may have entered, to offer discounts on quotations you have recently received and to send you invitations to tell us how you rate our service.
All other information collected through logs or "cookies" is strictly for internal reporting only.
We will never sell your personal details or pass them on to any third parties unless we are legally required to.
4.0 Secure Information Transmissions?
Email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information or payment card information to us through unsecured email but instead always make use of our secure payment site for sending this to us.
5.0 How Do We Protect Your Information?
We transmit sensitive data over SSL encrypted networks and we store the information on our secured servers. Payment card information is stored in a PCI DSS Compliant environment.
6.0 What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
7.0 What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.
8.0 Promotional Material
You agree that we may occasionally send you material related to promotions or special deals that we may run from time to time.
9.0 Changes to the Terms and Conditions
You agree that we may make minor changes to our terms and conditions from time to time to reflect upgrades to our company and online policies.